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Guides

Short guides for getting set up and unstuck. Everything here describes what the product actually does today.

Getting started

Connect your Instagram account

IGSender needs an Instagram Business or Creator account. Personal accounts cannot be connected, because Meta's API does not open to them. Here is the whole flow and what to do when it fails.

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Create your first campaign

A campaign is one trigger plus one message. The builder shows eight steps, but only two of them are required — here is what each does and which ones you can ignore on day one.

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Campaign types

Comment-to-DM on a post or reel

The workhorse campaign. Someone comments your keyword on a post or reel and gets your DM seconds later. It is on the free plan and it is where almost everyone should start.

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Features

Troubleshooting

Why your DM did not send

Almost every silent automation comes down to one of five things. This is the order the engine checks them in, so work down the list and stop at the first No.

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Still stuck?

Tell us what you were trying to do and what happened instead. A real person reads it.

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